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PDFs not appearing in search result

Bugs and Fixes
2 2 831 2

  • Hey,

    I've been using this extension since the summer, and with great success. However, recently I discovered that PDF files (or documents with PDF attachments) will no longer appear in search results. This happens with "Limit File Types" set to "Allow All", and both with and without "Search in File Contents" enabled. Other files, such as pictures (JPG, JPEG) appear with file contents enabled. The search URL I'm using is https://site-url.com/?s=search+term

    I have tried the same search term in the sandbox area in the admin panel, and here everything works as expected. The document with the PDF attachment appears as the third search result.

    I suspect this happened in an update to the plugin, as no configuration change was made as far as I know. The current version installed is v2.46.180

    Does anyone have any idea of what's going on?


  • Hi @blixhavn

    Do you remember which plugins you've installed recently? Some of them may conflict with WPFTS Pro, especially when making a search at the front end. Please try to disable those plugins temporarily.

    If it does not help, let's connect with TeamViewer so I can solve this issue faster (write me a private message or via Live Chat at the main page).

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  • No PDF results

    Bugs and Fixes
    2
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    EpsilonAdminE
    Hi @ultraman Thank you for your message. Since you can see results in the Sandbox, the index is fine. No need to rebuild it again. The problem is on the "display results" side. With your configuration, the first idea I think is to install the pre-release WPFTS version that contains the latest fix of the Divi Addon for WPFTS. I've sent you the link in private messages. Please install it and tell me if it works fine or not. In case it still does not work, please tell me which version of Divi Theme you are using, the WPFTS plugin version, and also please explain your search behaviour. Simple try the request like this: https://yourdomain.com/?s=<search_phrase> And notice if it returns any result. Thank you!
  • No valid search resulds, whats wrong?

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    10
    1 Votes
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    EpsilonAdminE
    Hi @stark Unfortunately, WPFTS does not work with PODS custom fields "from the box", so custom code exists somewhere. I think your developer used another way to add data to the search index. We need to ask him or alternatively, I could check your code myself, it should not be too long. In this case please send me admin access to your resource using a private message. Thanks.
  • Multi word search showing an empty screen

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    W
    @EpsilonAdmin - Thank you, that worked. We appreciate the help!
  • Search Results - BOOLEAN Operators and Relevance

    Bugs and Fixes
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    EpsilonAdminE
    Hi @Nick Yes, the algorithm thinks the number of words here is more important than the exact phrase... Ideally, if we could justify the relative weight for the phrase matches. Currently, it's too low for your case, but I think if we can double it, this could solve the issue. I think to put this parameter to settings in the near future. Thanks!
  • 1 Votes
    2 Posts
    1k Views
    EpsilonAdminE
    Hi, Vasiliki Thank you for the question! Yes, initially WPFTS Pro was only able to search within files that are included in WP Media Library. We are developing an addon currently which will enable search by any file or file directory. ETA of the test version is 25 Apr 2020.

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