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PDFs not appearing in search result


  • Hey,

    I've been using this extension since the summer, and with great success. However, recently I discovered that PDF files (or documents with PDF attachments) will no longer appear in search results. This happens with "Limit File Types" set to "Allow All", and both with and without "Search in File Contents" enabled. Other files, such as pictures (JPG, JPEG) appear with file contents enabled. The search URL I'm using is https://site-url.com/?s=search+term

    I have tried the same search term in the sandbox area in the admin panel, and here everything works as expected. The document with the PDF attachment appears as the third search result.

    I suspect this happened in an update to the plugin, as no configuration change was made as far as I know. The current version installed is v2.46.180

    Does anyone have any idea of what's going on?


  • Hi @blixhavn

    Do you remember which plugins you've installed recently? Some of them may conflict with WPFTS Pro, especially when making a search at the front end. Please try to disable those plugins temporarily.

    If it does not help, let's connect with TeamViewer so I can solve this issue faster (write me a private message or via Live Chat at the main page).

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    EpsilonAdminE

    Hi @ultraman

    Thank you for your message.

    Since you can see results in the Sandbox, the index is fine. No need to rebuild it again. The problem is on the "display results" side.

    With your configuration, the first idea I think is to install the pre-release WPFTS version that contains the latest fix of the Divi Addon for WPFTS. I've sent you the link in private messages.

    Please install it and tell me if it works fine or not.

    In case it still does not work, please tell me which version of Divi Theme you are using, the WPFTS plugin version, and also please explain your search behaviour. Simple try the request like this:

    https://yourdomain.com/?s=<search_phrase>

    And notice if it returns any result.

    Thank you!

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    EpsilonAdminE

    @ibloom
    Thank you, this is actually the thing which I would like to recommend you to do.

  • There are no results in the search

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    EpsilonAdminE

    This bug (definitely a bug!) was fixed in version 1.68.232
    We made "ident" field in the new wpftsi_irules table shorter (limited from 255 to 130) to avoid VARCHAR index length overflow.

    Thanks, @lostconcerts !

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    R

    I am using the Pro version. My registered email is : sita@cavernas.org.br

  • 1 Votes
    2 Posts
    951 Views
    EpsilonAdminE

    Hi, Vasiliki

    Thank you for the question!

    Yes, initially WPFTS Pro was only able to search within files that are included in WP Media Library. We are developing an addon currently which will enable search by any file or file directory.

    ETA of the test version is 25 Apr 2020.

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