Search doesnt work well

[e.bouf]

Hi,

I recently setup and launch index of pages of my website.
The index seems to be done.

I make a search with a word from a page title , but the results doesn't return the page. The results show other pages with keyword found in pdf .
It seems that the page is indexed.

Thanks for your help

[EpsilonAdmin]

Hi @e-bouf

Some additional tests needs to be done. There are some reason why search does not search "page" or "post" posts. For example there is a conflict with 3rd party plugin or theme.

Could you try to disable all plugins that can make search and try again?

Also please try to make the same search in the WPFTS Settings / Search & Output / Sandbox, page 2.

Let me know what happen, thanks!

[e.bouf]

Hi,
After double-check , I notice that the search operates only in attachement files, BUT NOT in the Wordpress default fields (title, content...). How could it happened please?
Plus, the ACF fields didn't work.

Thanks!

[EpsilonAdmin]

Hi @e-bouf

It's pretty strange. Do you have your website online so I can make some checks please? You can answer me in private messages here in case you don't want to share website URL.

Thanks!

[e.bouf]

@EpsilonAdmin

Hi,
Yes the url is https://www.franceparkinson.fr/
You can check for instance the word "legs".
https://www.franceparkinson.fr/faire-un-legs-une-assurance-vie-ou-une-donation/

Thanks again!

[EpsilonAdmin]

Hi @e-bouf

It looks like there is a conflict with the theme settings or 3rd-party plugin. Which theme you are using? I think the theme uses it's own search-related code to order search results and create excerpts.

I have tried different words and may be I found one that displays not only files, check please https://www.franceparkinson.fr/?s=parkinson

Also could you try Sandbox search, does it search for titles/posts?

Thanks!

[e.bouf]

@EpsilonAdmin
Hi

I use a custom theme, based on 2021 wp theme.

I have just tried with the 2024 wordpress theme, on a pre-production site:
https://fp-preprod.agence-wat.net/
I tried with the word legs
https://fp-preprod.agence-wat.net/?s=legs
-> the results doesn't display the https://fp-preprod.agence-wat.net/faire-un-legs-une-assurance-vie-ou-une-donation/ page.

If I try in Sandbox search, the results are the same.

[EpsilonAdmin]

Hi @e-bouf

Definitely something goes wrong. I feel like this is a conflict between 3rd party search-related plugin and WPFTS. Sometimes this happens. Could you please check if you have some other search-related plugins enabled and try to disable them temporarily?

If it does not help I would like to ask you if we can contact with Anydesk to let me check your WP admin to solve this problem or you can send me wp admin access to private message please?

Thanks!

[e.bouf]

@EpsilonAdmin

I tried to disable all plugin except "Advanced Custom Fields PRO", "Change wp-admin login", and "Max Mega Menu", but th search results are the same.

I didn't find where I can send you private message, sorry.
I have just installed Anydesk (never have the chance to use before). How could we process please?