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  • Somehow the whole plugin stopped working.
    There is notification on top of admin pages that it needs to be addressed
    There is no information on the plugin admin for what is the issue except.
    The engine is idle and says 0 posts done.
    The plugin has been working for years now and all of a sudden stopped.
    What can I do? I like the plugin and it returns great results.
    The site is sort of set up same as it has been for years. Nothing gets added as everything is on it already. We dont do new recordings so nothing is added.
    HELP!!>>?@@
    Ahh, https://www.lostconcerts.com
    plugins:
    All in one seo
    Classic editor
    Contact form 7
    disable feeds
    Post views counter
    recaptcha for contact for 7
    Stop spammers
    WP Fast Total Search (not pro)
    Hostgator sql shared
    What else ya want?


  • Hi @lostconcerts

    I have read your message and would say it's not clear what happen yet. Did you try to rebuild the index? Recently we updated the core of WPFTS, so it can be a reason, some incompatibility with your website.

    But it's all solvable.


  • @EpsilonAdmin Well, search attempts just returned nothing on the site. When I went to the admin it said it was idle with no results in the cache and waiting. I clicked on the rebuild. Same thing. Waited a day, still nothing and no search results. I cleaned up everything I could. I disabled all the other plugins. Nothing. I uninstalled, deleted all the database (13) entries and deleted the plugin. I reinstalled the plug in. It created the datbase entries again but same thing. Rebuild database produced a waiting and no data.
    I actually deleted the plugin again and got another one, not as good, but worked.
    I really liked your product. It is a shame. I would like to go back to it.
    This is one of the 1000's of errors flooding the error.log for one of two sites using this plugin. This may help determine the issue:
    [27-May-2024 23:15:57 UTC] WordPress database error Table 'my_local_database.wpftsi_irules' doesn't exist for query select ir.* from wpftsi_irules ir where (ir.ident = "wpfts_core/settings" and ir.act_hash = "d584af62c7152d90905393915b2a87a327d0a9e3") made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, {closure}, WPFTS_Core->collect_irules, WPFTS_Core->decodeAndSyncIndexRules, WPFTS_DB->get_results

    There may be other errors but this one was everywhere. I deleted the error logs after removing the plugin and no more errors.
    So, can we solve this issue?
    Rick


  • HI @lostconcerts

    Thank you for detailed information. Yes, I understand the issue now. The wpftsi_irules table was just not created on version update. The reason WHY it was not created. We need to understand that.

    Do you say you cleared error.log or you have a backup?
    I think we need to find the very first error where this database table should be created.

    Do you think you can activate the plugin again and then send me error.log for analyze?

    Thanks.


  • @EpsilonAdmin Done in PM


  • This bug (definitely a bug!) was fixed in version 1.68.232
    We made "ident" field in the new wpftsi_irules table shorter (limited from 255 to 130) to avoid VARCHAR index length overflow.

    Thanks, @lostconcerts !

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    Hi @ultraman

    Thank you for your message.

    Since you can see results in the Sandbox, the index is fine. No need to rebuild it again. The problem is on the "display results" side.

    With your configuration, the first idea I think is to install the pre-release WPFTS version that contains the latest fix of the Divi Addon for WPFTS. I've sent you the link in private messages.

    Please install it and tell me if it works fine or not.

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    Thank you!

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    Hi @blixhavn

    Do you remember which plugins you've installed recently? Some of them may conflict with WPFTS Pro, especially when making a search at the front end. Please try to disable those plugins temporarily.

    If it does not help, let's connect with TeamViewer so I can solve this issue faster (write me a private message or via Live Chat at the main page).

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    Hi @davide-merlitti

    It happens because you have problems with wp-cron tasks or DNS configuration.

    If you have your website hosted locally, often the domain name is just recorded in /etc/hosts file. This is normally okay for browser access (and this is why indexing is coming well but slow when your WP admin is open). But PHP can not read /etc/hosts by some reason and thus indexing procedure can not go internally.

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    @EpsilonAdmin
    Great! but I still haven't received the email with the link. If possible, please send me back so that I can install and do the tests. Thank you so much!

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