FAQ - Frequently Asked Questions
Based on our experience interacting with users, we have compiled a short list of frequently asked questions (FAQ) and grouped them by topic:
General Questions:
- What is WPFTS Pro and why is it needed?
- When should I purchase a WPFTS Pro license?
- What happens after the license expires?
- Can I get a refund if the plugin doesn’t suit me?
- Can I configure several different searches on one site?
- Does the plugin support Korean language search?
- What is the maximum search query size?
- How to add information provided by another plugin to the search?
Indexing:
- How long does indexing take?
- What to do if indexing is not complete or hangs?
- How to re-index entries added by a script?
- Can I exclude specific files from indexing?
- How to index files uploaded outside the Media Library?
- Why are files uploaded via WP Download Manager not indexed?
- Can I index the content of files uploaded via RCWD Upload for ACF?
- How to index shortcode content?
- How to index post tags?
Search:
- Why is the search not working or returning incorrect results?
- Why does the search only work for logged-in users?
- Why aren’t PDF files displayed in the search results?
- Why does the search return a blank page when querying with multiple words?
- Why is only the URL of the first result displayed in the search results?
- Why are only filenames displayed in the search results, not excerpts?
- How to sort search results by relevance or date?
- How to change the appearance of the search results?
- How to make search results open in a new tab?
- How to add date and author to search results?
Working with Plugins:
- How to index and search files in BuddyDrive?
- How to search WP Knowledgebase (kbe_knowledgebase) publications?
- How to search for coupons by description in the WP Coupons and Deals plugin?
If you haven’t found the answer to your question in this list, welcome to our Community Forum, where dozens of users with experience working with WPFTS are ready to help you.